Manage SMS Messages

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Introduction

Custom Tags

Creating a SMS Message

 

Introduction

The Manage SMS Messages page allows you to create a SMS message that will be sent out to your volunteers who have been assigned to an event activity, or invitees who have been invited to an event. Please note: the SMS message function should not be used as a canvassing or outreach tool, but should only be used to invite individuals of their upcoming shift, or notify them of their event invitation.

  • To access the Manage SMS Messages page, hover the mouse over the Outreach section of the Navigation Menu, and click Manage SMS Messages.

 

Custom Tags

The list of custom tags that can be used in your SMS Message is featured below.

  • [@Contact.FirstName] - Displays the first name.
  • [@Contact.LastName] - Displays the last name.
  • [@Contact.MiddleName] - Displays the middle name.
  • [@Contact.FullName] - Displays the full name.
  • [@Event.StartDateAndTime] - Displays the start date and time of the event.
  • [@Event.EndDateAndTime] - Displays the end date and time of the event.
  • [@Event.StartDate] - Displays the start date of the event.
  • [@Event.EndDate] - Displays the end date of the event.
  • [@Event.StartTime] - Displays the start time of the event.
  • [@Event.EndTime] - Displays the end time of the event.
  • [@Event.Title] - Displays the title of the event.
  • [@Shift.StartDateAndTime] - Displays the start date and time of the shift.
  • [@Shift.EndDateAndTime] - Displays the end date and time of the shift.
  • [@Shift.StartDate] - Displays the start date of the shift.
  • [@Shift.EndDate] - Displays the end date of the shift.
  • [@Shift.StartTime] - Displays the start time of the shift.
  • [@Shift.EndTime] - Displays the end time of the shift.
  • [@Shift.Title] - Displays the shift title.

 

 

Creating a SMS Message

Creating SMS Message

  1. Click the Create New SMS Template button.
  2. Use the Title textbox to name your SMS message. Note: (This is for internal use.)
  3. Use the Description textbox to enter in the message the individual should receive.
  4. Click the Save button.

 

Deactivating SMS Messages

  1. Activate the checkbox/es of the message you would like to deactivate.
  2. Click the Deactivate/Reactivate selected button.

 

Reactivating SMS Messages

  1. Activate the Show Inactive check box.
  2. Activate the checkbox/es of the messages you would like to reactivate.
  3. Click the Deactivate/Reactivate selected button.